Terms

Terms of service.

The rules of buying from us, without the wall of capital letters.

This store is operated by [LEGAL ENTITY NAME], [BUSINESS ADDRESS] ("we", "us"). By using the site or placing an order you agree to what follows.

What we sell

One product: a rechargeable under-eye massager using low EMS pulses and red light. It is a consumer comfort device. It is not a medical device, it is not FDA approved or cleared, and it is not intended to diagnose, treat, cure or prevent any condition. Nothing on this site should be read as medical advice.

Using it safely

Read the safety note on the product page before you use it. In short: not on broken or irritated skin, not over an eye infection, not after recent eye surgery, and stop if it is uncomfortable. If you have an eye condition, or an implanted electronic device, ask your doctor first.

You are responsible for using the device as described. We cannot be responsible for outcomes from using it in a way the instructions tell you not to.

Orders

Your order is an offer to buy. We accept it when we send you a confirmation email. We may decline an order — for example if we cannot ship to your address, if the price was wrong, or if the order looks fraudulent. If we decline after taking payment, you get a full refund immediately.

Prices and mistakes

Prices are in the currency shown at checkout and include our shipping. Taxes are added where required. If a price is obviously wrong through our error, we will tell you before we ship and give you the choice of paying the right price or cancelling for a full refund.

Shipping and returns

Orders ship from our fulfilment partner's warehouse and usually arrive in 8 to 15 business days. You have thirty days from delivery to return an item. The full terms are on the shipping and returns page and they form part of these terms.

Faults after thirty days

If the unit stops working through no fault of your own after the return window has closed, email us with your order number and a description of what happened. We look at these case by case and we would rather fix it than lose you. This does not affect any statutory rights you have where you live.

Your account and conduct

Do not misuse the site: no scraping, no attempts to break it, no reselling our product photography or copy as your own. We will block access if you do.

Our content

The text, photography and design on this site belong to us. You are welcome to link to it. You are not welcome to lift it wholesale for another store.

Limits

We do our best to keep the site accurate and available, but we do not promise it will be uninterrupted or error free. To the extent the law allows, our total liability for any order is limited to what you paid for that order. Nothing here limits liability we cannot legally limit, including for death or personal injury caused by our negligence.

Governing law

These terms are governed by the laws of [GOVERNING JURISDICTION], and disputes go to the courts there. If you are a consumer elsewhere, you keep any protections your local law gives you.

Changes

We may update these terms. The version in force is the one published when you place your order, and the date at the bottom of this page tells you when it last changed.

Last updated 15 September 2026. Questions: hello@offscreen.store.